How do I reach you?

Click on the "Contact" button located in the footer at the bottom of the page or utilize our store chat during business hours. 

How do I find my size?

Each product page links to a size guide we use to make our clothing.

Additionally, you can use "Find my size" on the product page by entering in your personal measurements for recommendations on size.

Sizing and fit are different. Refer to the Fit bar on each listing for item fit based on model and customer feedback.

Please use our free chat or contact email amy@evolverieclothing.com for FREE sizing help during regular business hours.

What if I love an item that is out of stock? 

Become an Evolverie subscriber to be the first to know about new products! It's free to join with your email.

Follow us on Facebook & Instagram @evolverie for the latest releases and styling tips.

All of our items are handmade using repurposed leftover fabrics and therefore, our pieces are created in uniquely limited quantities. Styles may be available again in different fabrics, prints, or colors. 

What does “deadstock fabric” mean in fashion?

Deadstock fabric refers to leftover, overproduced, or unused fabric from larger fashion houses and textile mills. Instead of letting this fabric go to waste,  Evolverie repurposes it into new, high-quality designs. By using deadstock, we keep textiles out of landfills and give them a second life.

RETURNS AND EXCHANGES

How do I initiate a return?

Click on the Returns & Exchanges located at the bottom of the page.

What items are final sale?

Check the Refund Policy for a list of items. 

 

GIFTS CARDS AND STORE CREDITS

How do I redeem a physical gift card (not an e-gift card) online? 

Enter the 8-digit code on the Checkout screen. If your gift card has only five digits, add 3 zeros prior to the number printed on the back of your gift card. 

 

How can I access my Store Credit balance?

If you have a Store Credit*, you can access your balance in several ways:

Online:

The balance is accessible via your customer account on our website. 

Once logged into your account (using your email that was given at the time of sale, either online or in-store), navigate to the Account page and view the Store Credit section.

There you can see:

1. Total credit balance
2. Recent store credit activity (issued, used, etc.)

Customers with store credit can also view the remaining balance of their credit at Checkout. When logged in and checking out, the value of store credit automatically displays in the Store credit section at checkout, where customer can choose to apply it.

 

In-store: 

We can access your customer profile at either of our store locations to verify if you have any remaining balance. 

Store Credit from a return is good for one year from issue date and can be applied toward online or in-store purchases since it is connected to your customer account. That means no more tracking down an order email or merch credit number to find your Store Credit amount.

*Applies to Store Credit issued October 31, 2025 or after

 

SHIPPING

How long does my order take to ship?

We ship Wednesday through Saturday. Items in stock generally ship in 1-3 days.

Backordered items are custom made and generally take 2 weeks for us to receive. If you order consists of in-stock and backordered items, to reduce our carbon footprint, we ship the order once backordered items are available. If you prefer two separate orders, please contact us.

 

Do you ship worldwide?

Yes, we do! Worldwide shipping starts around $25 US.

Please note that we are not responsible for customs fees and we strongly urge you as the customer to research your country’s policies and fees before purchasing. You will only be charged actual postage based on your order weight.

If you are interested in placing an international order, email us directly at amy@evolverieclothing.com to request direct invoicing.