FAQ

Frequently Asked Questions

How do I reach you?

Click on the "contact" button

located in the footer at the bottom of the page 

How do I initiate a return?

Click on the "refund policy"

located in the footer at the bottom of the page 


How do I find my size?

Because we repurpose leftover fabrics for our garments, they can vary in sizing from one fabric to another, which is why we measure our garments by hand and share their unique fit with you in the size guide on each items page. Check the measurements on the garment you’re interested in, and if you have additional questions or need additional measurements please email us at amy@evolverieclothing.com for FREE sizing help. More sizing information can be found by clicking on the "sizing" at the bottom of the page 


How long does my order take to ship?

We ship Monday through Friday. Current stock items generally ship in 1-3 days. Backordered items are custom made and generally take 2 weeks for us to receive. If you order consists of in-stock and backordered items, to reduce our carbon footprint, we ship the order once backordered items are available. If you prefer 2 separate orders, please contact us.


Do you ship worldwide?

Yes, we do! Worldwide shipping starts around $25 US.

Please note that we are not responsible for customs fees and we strongly urge you as the customer to research your country’s policies and fees before purchasing. You will only be charged actual postage based on your order weight.

If you are interested in placing an international order, that can only be done with direct invoicing. Email us directly @ amy@evolverieclothing.com 


What items are final sale?

Check the Refund Policy Page for a list of items. 

 

 How do I redeem a physical gift card (not an e-gift card) online? 

Enter in an 8 digit code on the checkout screen. Add 3 zeros prior to the number printed on the back of your gift card. Please note * this does not apply to e-gift card redemption  


What if I love an item that is out of stock? 

All of our items are hand made using repurposed leftover fabrics and therefore our pieces are created in uniquely limited quantities. If the item you want is not available, we recommend signing up for the notification list to receive an email when it comes back in stock or place a backorder if that is available to you. Backorders will guarantee your size and take about 2 weeks to make.

You can also follow our instagram @evolverieclothing and sign up for our newsletter to be first to know of a restock!